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Chatterbox provides accredited language learning for business professionals, while uniquely making world-changing social impact. Our innovative solution uses proprietary technology enhanced by live, inspiring human coaching to drive faster success. We have mastered technology and human-loop blended learning for better motivation, stronger retention, and higher completion by learners. Because our live coaches build confidence and fluency through immersive workplace and cultural practice exercises, we achieve practical fluency to facilitate professional development and career growth.
This is a rare opportunity to work in a high-growth, VC-backed startup with global social impact embedded at it’s core - supporting an incredible yet marginalised community who inspire and motivate our team every day.
A bit about the opportunity:
The Sales Development Associate is an integral part of the Chatterbox team and has critical responsibilities throughout the sales process. This position requires the development of viable prospects and client relationships needed to build a strong sales pipeline. It also entails an in-depth understanding of sales transaction management, assisting team stakeholders and senior sellers by executing key elements of the closing process. Over time, the SDA will bring their own prospects to closing, leading the charge throughout the entire sales cycle. Most importantly, the SDA will effectively participate in client meetings at all levels.
This hands-on role will develop you to:
Vet prospects on an ongoing basis using criteria established by senior sellers
Utilize email sequencing strategies and tactics to develop qualified leads and activate conversations
Focus on industries and companies that meet key criteria, becoming expert on people-intensive industries i.e. banks, global enterprises, development organizations, etc.
Target a mix of global and regional accounts that have long-term potential; secure meetings with key decision makers as established by SDA quarterly goals
Prepare for prospect meetings in detail, including educating key stakeholders on the key selling points and challenges associated with the prospects; utilizing formal meeting prep checklists; and scheduling preparation meetings in a timely and effective manner
Be versed in the specifics of closing both large and small deals
Be able to assist in moving a deal to contract with input from senior sellers and key stakeholders
Serve as an advisor to clients during the sales cycle, resolving any challenges or problems that arise
Utilize Hubspot as CRM for all prospecting and client activities; extract data to understand productivity and selling effectiveness
Essential skills & experiences include:
Minimum 2 years experience in B2B sales support role, preferably with service-oriented offerings or tech platform products
Strong understanding of language learning space preferred
Awareness of and appreciation for cross-cultural understanding and social responsibility
Strong work ethic, available for deals as needed
Team player, willing to help others achieve their goals
Active participant in a positive work culture
Effective verbal and written communication with clients and teammates that creates high value results
Develop a strategy for “quiet” time communication that elevates personal and company worth to clients and prospects
Business development and networking on an ongoing basis
Other than a competitive salary, we're proud to support our team members with:
We're a VC-backed startup looking to produce systemic change by unlocking talent in marginalised communities. We’re supported by some of the best early stage partners in the world, including startup studios All Turtles, Founders Factory, and GMG Ventures. They will become a part of your team too.
The Chatterbox founders first started working together between the sandy beaches of Lisbon and the cityscapes of London. Today, we’re a global and remote-first company with an office in both tech hubs. You can choose to work from either of our offices in Lisbon or London, or 100% remotely from anywhere in the world - whatever suits you best, as long as you’re functional in GMT.
We’ve always worked remotely so know a thing or two about how to build thriving working relationships and a close-knit company culture remotely, currently across 5 countries. For those who like in-person events, we have quarterly team retreats, co-working and socials in London/Lisbon, and a ‘Chatterbox House’ in each city to host members of our team overnight if they would like to visit.
“The best minds of my generation are thinking about how to make people click ads. That sucks.” Joining us, you will be working on a social problem that genuinely matters; the global opportunity gap that causes talented people from marginalised backgrounds to become long-term unemployed. As an early stage startup, your work with us will have an even bigger impact on the future of our company and movement.
PERKS & BENEFITS
Because you can't be superwoman or superman without the right cape and boots. We offer magical quarterly team retreats, an annual personal learning budget, and the opportunity to invest in your own success with EMI-qualifying share options in Chatterbox. Oh, and unlimited free language learning (naturally 😉).
Some important stuff we would like you to know:
We believe in fostering a diverse and inclusive workplace. Therefore, we want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form or reply with your request to the email we send you after you have applied.
We’re also usually hiring several roles at once - if you recommend someone who lands any of our paid roles we can offer you a reward of £250 to thank you for adding another valuable member to our family. You can also sign up to hear about future roles on this career site.
The Chatterbox team and founders work remotely, mostly around the sandy beaches of Lisbon and the cityscapes of London. We’re supported by some of the best investors in the world; like AI Startup Studio All Turtles and Founders Factory. They will become part of your team too.
Chatterbox's AI-powered platform matches refugees and marginalised people in need of work with opportunities in the digital economy. We’ve won recognition Forbes, the Financial Times, the BBC, and many more.
Already working at Chatterbox?
Let’s recruit together and find your next colleague.